We deliver the product(s) through email only. It normally takes 5 to 12 hours before we deliver the initial license however, this may be delayed up to 36 hours for anti fraud purposes. If the delivery is delayed we will contact you and inform you of the reason of being delayed and will provide you with an expected time frame.
If it's more than 24 hours you have paid and we have not been in touch, there might be an error with our internal system and we might have received your payment but not the order so please get in touch via firstname.lastname@example.org.
If you have ordered something custom made, we will inform you about the delivery date. The delivery dates are usually "expected" and not guaranteed unless we have specifically agreed for a dead line prior to making a purchase and payment.